Apprentice-Network Monitoring Engineer - BangaloreVOIS
Core
Real-time network monitoring, fault validation, incident reporting, and stakeholder communication for large-scale customer networks.
Role type
Junior IC network operations engineer (monitoring)
Builds
IP networks, Cisco technologies, managed network services
Domain
Telecommunications / Network Operations
Required skills
OSI Model, TCP/IP Suite, Basic Routing and Switching, Windows operating systems, Microsoft Office, English (written and verbal)
Preferred skills
CCNA certification, Advanced Networking, ISP/Telecom/NOC experience, Network monitoring experience
Technologies
Cisco, Windows, Microsoft Office
Responsibilities
Monitor customer networks and network elements within SLAs, Perform initial fault diagnosis and validate network alarms, Report service-impacting incidents to customers and internal stakeholders, Create and manage trouble tickets for investigation and resolution, Maintain operational excellence to support network availability, Participate in a 24x7 shift environment
Seniority
Junior, entry-level IC
