Cloud Operations Senior Expert
Core
Primary resolver for incidents and service requests related to storage and backup systems; provides secondary support for Windows/Linux servers and virtualization platforms.
Role type
Senior IC Cloud Operations Expert (Backup & Storage)
Builds
Backup and recovery infrastructure for enterprise applications and data
Domain
Telecommunications / Data Protection / Cloud Operations
Required skills
Backup platforms (Veeam, Kasten, Zerto, NetBackup, Backup Exec, Data Domain, Exagrid), SAN/NAS/iSCSI configuration, Server OS (Windows/Unix/Linux), Hypervisors (VMware), Disaster Recovery planning, Capacity planning, Root cause analysis, Change management
Preferred skills
Scripting (PowerShell, Python), Offshore team coordination, Vendor management, Cloud concepts (IaaS/PaaS/SaaS)
Technologies
Veeam, Kasten, Zerto, NetBackup, Backup Exec, Data Domain, Exagrid, EMC VNX, Pure Storage, Huawei Dorado, NetApp, HPE StoreOnce, VMware, SQL
Responsibilities
Perform daily operations in backup environments to back up, recover and archive data; Manage backup schedules and retention policies; Execute file- and system-level restores; Troubleshoot backup-related issues across multiple operating systems; Monitor capacity and performance; Design, configure and maintain Backup infrastructures (SAN, NAS, object storage); Maintain operational readiness for disaster recovery; Install, configure, test and maintain server operating systems and monitoring tools.
Seniority
Senior, hands-on IC