Senior IT Project Manager - Taronga Zoo
Core
Lead end-to-end delivery of Taronga Zoo's Ticketing and Unified Commerce Platform transformation, ensuring efficient scope, time, and budget outcomes while aligning business and technology requirements.
Role type
Senior IT Project Manager (Digital Transformation)
Builds
Enterprise ticketing and unified commerce platform for zoo attractions and guests
Domain
Tourism / Zoo operations / Digital commerce
Required skills
IT project management, transformational project leadership, business analysis, enterprise architecture principles, organizational change management, stakeholder management, risk management, procurement and vendor selection, governance and compliance, change management methodologies (e.g., PROSCI ADKAR), project methodologies (PRINCE2, PMBOK, Agile)
Preferred skills
Experience with complex organizational environments, strategic alignment, process-driven mindset
Technologies
PRINCE2, PMBOK, Agile, PROSCI ADKAR
Responsibilities
Oversee all phases of the ticketing platform delivery from initiation to operations transition; manage risks, dependencies, and constraints; coordinate internal teams and external partners; establish governance and compliance practices; provide executive visibility on program performance; manage change management and operational readiness; produce project artefacts and coordinate testing and defect triage.
Seniority
Senior, hands-on IC