Scheduling & Customer Service Specialist
Core
Coordinate daily service routes for pest control technicians to ensure timely, efficient customer service delivery.
Role type
Operations specialist (logistics & scheduling)
Builds
Daily service routes for pest control teams
Domain
Pest management / Service operations
Required skills
Route coordination, data analysis, process optimization, cross-department communication, Excel proficiency, system adaptability
Preferred skills
Logistics experience, supply chain knowledge, recent college graduate with customer service background
Technologies
Excel, Microsoft Office, routing software
Responsibilities
Coordinate daily service routes, partner with service and call center teams, use data to improve routing efficiency, communicate across departments to resolve scheduling issues
Seniority
Entry-level to Mid-level, hands-on IC