Technical Services Manager
Core
Provide technical and operational expertise to branch offices to ensure effective, high-quality pest control service for residential and commercial customers.
Role type
Senior IC Technical Services Manager (Pest Control)
Builds
Service delivery, technician training programs, and regulatory compliance across regional branches
Domain
Urban pest management / Environmental health & safety
Required skills
Regulatory compliance, safety management, quality assurance, technician training, data analysis, strategic planning, chemical treatment protocols, product evaluation
Preferred skills
Public speaking, customer service, problem-solving, leadership
Technologies
Pest control software, chemical lists, treatment protocols
Responsibilities
Design and implement strategies to support regional objectives; Evaluate branch service procedures and provide feedback; Conduct routine branch audits for safety and compliance; Train Service Managers on technician onboarding and education; Identify local pest pressures and implement targeted treatment solutions; Field-test and evaluate new pest control products and technologies; Analyze customer satisfaction data to develop service action plans.
Seniority
Senior, hands-on IC with regional oversight