Value Stream Manager
Core
Connect business and technology teams to deliver reliable IT services supporting warehouse and transport operations.
Role type
Value Stream Manager (IT Service Delivery)
Builds
IT services for logistics, warehousing, and transport operations
Domain
Logistics / Supply Chain / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
IT service delivery, service management, technology operations, logistics/supply chain environment experience, service performance management, issue resolution, continuous improvement, stakeholder engagement, problem-solving
Preferred skills
ITIL framework knowledge, cloud platform familiarity, infrastructure and integration platform management, Microsoft 365 and SharePoint experience
Technologies
AWS, Azure, GCP, OCI, Microsoft 365, SharePoint
Responsibilities
Partner with business stakeholders to understand operational priorities and improvement opportunities; Act as a trusted escalation point for technology-related issues; Build relationships across operational sites through engagement and visits; Monitor service performance and use insights to improve outcomes; Collaborate with technology teams to drive service improvements; Communicate technology changes and initiatives clearly; Support adoption of new technologies and processes
Seniority
Mid-Senior, hands-on IC