Director, Travel & Expense Management
Core
Design and maintain a standardized management information framework across Travel, Ground Transport, and Expense, delivering accurate, actionable insights for governance, operational oversight, vendor performance, compliance, and leadership decision-making.
Role type
Director, Management Information & Business Analytics
Builds
Executive dashboards, management information frameworks, and program insights for Travel, Ground Transport, and Expense
Domain
Financial Services / Corporate Services
Deliverable
dashboards & analysis
Required skills
Management information framework design, data consolidation and reconciliation, executive dashboard development, process improvement and automation, stakeholder partnership, commercial and analytical judgment
Preferred skills
Postgraduate qualification or relevant certification, experience in global financial institution or shared-services environment, exposure to travel, ground transport, expense, vendor billing, audit, or financial governance
Technologies
Advanced Excel, Business Intelligence tools, AI-enabled reporting
Responsibilities
Design and maintain a standardized management information framework across Travel, Ground Transport, and Expense; Consolidate, validate, reconcile, and analyze data from internal systems, vendor reports, billing files, expense data, and operational trackers; Develop monthly and quarterly executive dashboards covering volumes, cost, utilization, compliance, service quality, safety, vendor performance, exceptions, ageing items, root causes, and required decisions; Identify and implement automation and process-improvement opportunities that strengthen data quality, visualization, analytical depth, reporting reliability, and turnaround time; Partner with Travel, Ground Transport, Expense, Finance, Sourcing, Compliance, technology, and vendor teams; Support business, vendor, audit, and leadership reviews and maintain action, follow-up, and closure reporting.
Seniority
Director, hands-on IC with strategic oversight
