VP, Operations COO, Transformation, Metrics & Analytics
Core
Lead the development and execution of the CMCPR transformation strategy, overseeing the department's transformation portfolio, automation programs, and operating model enhancements to improve scalability and operational effectiveness.
Role type
VP, Operations COO, Transformation, Metrics & Analytics
Builds
Transformation strategy, automation portfolio, operating model, governance frameworks, and performance management disciplines
Domain
Financial Services / Wealth Management Operations
Required skills
Large-scale transformation leadership, Operating model design, Governance framework development, Automation strategy, Performance management, Stakeholder influence, Strategic planning, Process optimization, Data-driven decision making, Team leadership
Preferred skills
Wealth Management experience, Capital markets knowledge, Management consulting background, Business strategy expertise, Analytics leadership
Technologies
GenAI, Agentic AI, Intelligent document processing, Workflow automation, Software solutions
Responsibilities
Lead the development and execution of the CMCPR transformation strategy; Refine and maintain the governance framework supporting transformation and automation; Develop executive scorecards, management dashboards, KPI frameworks, and performance reporting; Oversee the CMCPR automation strategy and centralized automation function; Serve as a trusted advisor to CMCPR leadership on transformation and organizational priorities.
Seniority
VP, strategic leadership & mentorship