Application Support
Core
Lead Software Production Management & Reliability Engineering role ensuring operational reliability of deployed software, minimizing downtime, and optimizing performance for Wealth Management systems.
Role type
Director-level Lead SRE / Production Management
Builds
Wealth Management Investment Management application platforms and production environment stability
Domain
Financial Services / Wealth Management / Cloud Infrastructure
Required skills
Outage management, DevOps/SRE concepts, Observability tools (Grafana, Prometheus, Splunk, Kibana), AWS services (EC2, ECS, S3, Fargate, Aurora, Lambda), Python scripting, Java, Database engineering, Agile practices, Technical architecture documentation, High-availability system administration
Preferred skills
Web analytics tools (Adobe Experience Cloud), JavaScript, React, GraphQL, Django, Celery, PostgreSQL, Golang, ElasticSearch, RabbitMQ, Kafka
Responsibilities
Proactively detect, troubleshoot, and resolve production application issues; Maintain clear communications during outages; Ensure stability of the Production environment; Develop and revise policies for application development standards; Enforce Change Implementation Management guidelines; Service requests for data access to Production systems; Collaborate with development teams to ensure new systems meet Production standards; Maintain a body of knowledge for team self-reliance
Seniority
Director, hands-on IC with team leadership
