Director, Investor Services
Core
Primary point of contact for Fund Managers and Investors, ensuring service level agreements, promoting digitization projects, and managing account opening and transaction processing.
Role type
Director, Investor Services (Fund Administration)
Builds
Investor accounts, transaction records, and compliance reports for private equity funds.
Domain
Financial Services / Private Equity / Fund Administration
Required skills
Fund administration (subscriptions, redemptions, transfers), Private equity fund structure, Anti-money laundering compliance, Investor data reconciliation, Excel (formulas, pivot tables), Fund accounting platforms, Transaction processing, Client relationship management
Preferred skills
None stated
Technologies
Excel, Client portals, CRM tools, Fund accounting platforms
Responsibilities
Serve as primary point of contact for Fund Managers and Investors; Promote and educate clients on digitization platforms and data confidentiality; Coordinate with global teams (AML, Tax, Accounting); Open new investor accounts ensuring compliance; Process and verify cash movements; Perform third-level review of teammate activity; Assist with investment carve-outs for sanctioned securities.
Seniority
Director, Management