Service Manager
Core
Manage field service operations for pest control technicians, ensuring revenue targets, service quality, and route efficiency.
Role type
Mid-level operations manager (pest control)
Builds
Pest control service routes and daily service delivery for residential and commercial clients
Domain
Pest management / Home services
Required skills
Staff supervision and performance management, route scheduling and optimization, customer complaint resolution, inventory and equipment management, regulatory compliance and licensing coordination, sales and office administration
Preferred skills
Experience in sales and marketing, college degree
Technologies
None stated
Responsibilities
Ensure daily assigned revenue is completed, standardize technician service routes to improve density, handle customer complaints and resolve service concerns, order and maintain equipment and supplies, coordinate training and licensing for personnel, manage truck inventory and vehicle licenses, supervise and motivate field staff
Seniority
Mid-level, hands-on manager
