L2 Database Operations Engineer (Oracle & SQL Server)
Core
L2 Database Operations Engineer providing 24x7x365 monitoring, incident resolution, backup validation, and routine maintenance for enterprise Oracle and Microsoft SQL Server environments.
Role type
L2 Database Operations Engineer (Oracle & SQL Server)
Builds
Database availability, data integrity, and SLA compliance for enterprise clients
Domain
Enterprise Database Operations (Oracle & SQL Server)
Required skills
Oracle Database administration, Microsoft SQL Server administration, database monitoring, incident resolution, backup and recovery (RMAN/SQL Agent), performance troubleshooting, SQL queries, ITIL processes, shift handover coordination
Preferred skills
Oracle RAC/Data Guard, SQL Server Always On/replication, performance tuning, database patching and upgrades, capacity management
Technologies
Oracle Database, Microsoft SQL Server, RMAN, SQL Agent, ServiceNow, Shell, PowerShell
Responsibilities
Monitor database availability, tablespace utilization, sessions, locks, and alert logs; Troubleshoot connectivity issues, failed jobs, and performance problems; Validate scheduled backup and maintenance jobs; Support tablespace management, user administration, and privileges; Coordinate restore and recovery activities; Escalate complex issues to L3; Maintain runbooks and operational documentation; Ensure effective APAC–EMEA–NLAM follow-the-sun handovers
Seniority
Mid-level (3–6 years experience), hands-on IC