General Manager - Site Operations
Core
Oversee fulfillment center operations for a 100,000 sq ft facility, managing a team of up to 1,000 hourly associates and two levels of managers to drive performance, safety, and customer experience.
Role type
Senior IC Site Leader (Warehouse Operations)
Builds
Inbound receiving, inventory management, and outbound fulfillment processes for apparel, accessories, and home goods.
Domain
E-commerce retail / Logistics / Supply Chain
Required skills
P&L management, Lean and Six Sigma methodologies, team leadership and development, operational KPI tracking, budget management, cross-functional collaboration, process improvement, safety compliance, recruitment and training
Preferred skills
MBA, WMS experience, managing mixed salaried and hourly workforces, problem-solving in fast-paced environments
Technologies
Microsoft Office Suite, Excel, Gmail, WMS
Responsibilities
Manage operational P&L, budget adherence, and cost control; lead continuous improvement initiatives to optimize throughput and accuracy; oversee staffing, recruitment, and performance management; ensure safety standards and regulatory compliance; collaborate with cross-functional teams on resource availability; share best practices across the network.
Seniority
Senior, hands-on IC