Technical Program Manager
Core
Lead aligned program teams to deliver successful customer implementations of an AI-native platform for the insurance industry.
Role type
Senior Technical Program Manager (SaaS/B2B)
Builds
Customer implementations of agentic AI software for the full policy lifecycle
Domain
Insurance / AI / SaaS
Deliverable
production ML models
Required skills
Technical program management, SaaS implementation delivery, cross-functional leadership, process improvement, stakeholder communication, requirements gathering, critical thinking, organizational coordination, complex system analysis
Preferred skills
Experience with AI-native platforms, first principles thinking, autonomous operation across multiple teams
Technologies
AI-native platforms, legacy system integration
Responsibilities
Lead aligned program teams to deliver customer implementations on time; Develop and own project plans to communicate status and risks; Define and track key metrics and quality indicators; Partner with cross-functional teams on technical analysis and implementation; Drive process improvements and automation; Proactively identify and communicate product improvements
Seniority
Senior, hands-on IC
