Business Process Expert Order to Cash - Collections & Deductions
Core
Senior global authority responsible for shaping, governing, and continuously improving the end-to-end Order to Cash process, specifically focusing on Collections and Deductions domains.
Role type
Senior IC Business Process Expert (Order to Cash)
Builds
Scalable, standardized end-to-end processes for global operating model
Domain
Consumer Health / Finance / Order to Cash
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Order to Cash process expertise, Collections management, Deductions management, Credit management, Cash application, Enterprise process leadership, SAP S/4HANA exposure, Stakeholder influence, Cross-functional decision-making
Preferred skills
Experience as Global Process Owner or Business Process Owner, Designing and standardizing processes in complex global organizations, Analytical skills for process simplification
Technologies
SAP S/4HANA
Responsibilities
Define and evolve future-state vision for process domain, Design scalable end-to-end processes, Partner with Finance/Commercial/Supply Chain/Digital teams, Lead global workshops and governance forums, Analyze existing processes to identify inefficiencies, Ensure successful implementation and adoption, Monitor process performance and drive continuous improvement
Seniority
Senior, hands-on IC