Sr. Manager Operations (Warehouse)
Core
Lead multi-client warehouse operations for Southbound cross-border and U.S. Distribution services in Laredo, Texas, ensuring safe, compliant, and efficient execution.
Role type
Senior Manager, Warehouse Operations
Builds
Cross-border and domestic distribution services for multiple clients
Domain
Logistics / Supply Chain / Contract Logistics
Required skills
Operational leadership, KPI management, root-cause analysis, safety compliance, workforce planning, stakeholder management, process improvement, financial management, SLA execution
Preferred skills
Lean/Six Sigma expertise, WMS proficiency, multi-client operations experience
Technologies
WMS, dashboards, reports
Responsibilities
Establish and improve KPIs for service, throughput, and cost; lead root-cause analysis for service failures; oversee daily inbound, outbound, and cross-dock operations; manage workforce planning and staffing models; ensure safety and regulatory compliance; develop supervisors and frontline employees; coordinate with cross-functional teams including Customs and Finance.
Seniority
Senior, hands-on IC