Data Center Chiller Field Engineer
Core
Monitor field products and technical quality standards for commercial HVAC chiller systems, investigating issues, supporting aftermarket operations, and driving quality improvements.
Role type
Senior field engineer (HVAC/Chiller)
Builds
Commercial HVAC chiller systems and related quality solutions
Domain
HVAC industry, commercial cooling systems
Required skills
Commercial HVAC troubleshooting, VRF system expertise, wiring schematics interpretation, refrigerant circuit diagram analysis, field data collection, quality claim analysis, technical documentation, software/hardware service updates
Preferred skills
Mechanical engineering degree, 10+ years HVAC field experience, 5+ years VRF experience, quality management knowledge
Technologies
Microsoft Office (Excel, PowerPoint, Word, Outlook)
Responsibilities
Travel to field locations to track and investigate product quality issues (up to 50% travel), coordinate with HQ Korea factory engineering to solve field issues, develop technical bulletins on product quality, analyze warranty data to identify quality patterns, conduct product testing in warranty or R&D labs, provide direct technical guidance to customers via phone and email, interpret wiring schematics and refrigerant circuit diagrams for customers, support training and technical teams with knowledge sharing
Seniority
Senior, hands-on IC