Operations Readiness Field Service Technician
Core
Support new AI Factory sites prepare for Day 2 operations, train local teams, and provide first-line compute and systems support for large-scale GPU infrastructure.
Role type
Field Service Technician (Operational Readiness)
Builds
Large-scale GPU cloud platform (Firmus AI Cloud) with liquid cooling and energy-efficient compute
Domain
AI Infrastructure / Data Center Operations
Deliverable
physical/clinical work
Required skills
liquid cooling systems, server hardware diagnostics, fault-finding, component replacement, cable management, firmware updates, runbook execution, training delivery
Preferred skills
none stated
Technologies
GPU, liquid cooling systems, server hardware, network equipment
Responsibilities
Support new site teams before go-live by identifying operational readiness gaps; Provide hands-on demonstrations and coaching for new Operations staff on routine checks and fault response; Inspect and maintain liquid cooling, mechanical, and physical compute infrastructure; Carry out basic fault-finding, approved resets, and component replacement; Assist with server and network equipment installation and cable management.
Seniority
Entry-level / Junior