Associate Director, Business Process Management & Operational Excellence
Core
Associate Director leading strategy realization, business process management, and operational excellence within Technical Operations to enable scalable commercialization.
Role type
Senior IC business operations leader (strategy & process)
Builds
Repeatable, scalable ways of working and end-to-end business processes for Technical Operations
Domain
Biotechnology / Pharmaceutical manufacturing / Technical Operations
Required skills
Business process management, Operational excellence, Strategy execution, Cross-functional leadership, Process architecture, Governance design, Continuous improvement (Lean/Six Sigma), Organizational change management, Executive facilitation, Stakeholder influence
Preferred skills
Biotechnology/pharmaceutical manufacturing experience, Advanced degree, Complex regulated environment experience
Technologies
Lean, Six Sigma
Responsibilities
Translate strategy into executable initiatives with clear roadmaps and governance; Design and optimize end-to-end business processes and workflows; Lead high-priority cross-functional initiatives requiring neutral coordination; Establish process ownership, operating rhythms, and performance measures; Build repeatable playbooks and codify best practices; Strengthen interfaces between Technical Operations and other functions.
Seniority
Senior, hands-on IC
