Staff Software Engineer (DevOps / Platform Engineering)
Core
Own and evolve the infrastructure powering real-time AI voice and workflow automation systems for the insurance industry.
Role type
Staff DevOps and Platform Engineer
Builds
AWS-based platform spanning PBX telephony, canary routing, MTLS integrations, secure production environments, and CI/CD pipelines
Domain
Insurance technology, AI agents, cloud infrastructure
Deliverable
production ML models
Required skills
AWS (EKS, IAM, VPC, ALB/NLB, CloudWatch, KMS), Kubernetes, Terraform, GitOps, Python/Go/TypeScript, Traefik, HAProxy, CI/CD (GitHub Actions, CodeBuild), incident response, SLO/SLI design, SOC2 compliance
Preferred skills
PBX/telephony systems, WebRTC, low-latency streaming, regulated enterprise environments, open source contributions
Technologies
AWS, EKS, Traefik, HAProxy, GitHub Actions, CodeBuild, Vanta
Responsibilities
Lead architecture of core AWS infrastructure including PBX, EKS, networking, and IAM; Own and improve canary routing infrastructure; Manage MTLS proxy infrastructure for carrier integrations; Lead incident response and improve reliability metrics; Modernize developer workflows and build internal tools; Lead infrastructure components of SOC2 and security audits; Mentor engineers and set engineering standards
Seniority
Staff, technical leadership and mentorship