Workplace System Administrator
Core
Lead system administration and IT infrastructure support for a global food company, managing on-premises and cloud environments to ensure service reliability and user satisfaction.
Role type
Senior System Administrator (IT Infrastructure)
Builds
Reliable IT services, cloud migrations, and workplace technology solutions for employees across multiple sites.
Domain
Food & Beverage / IT Infrastructure
Required skills
Active Directory, Microsoft 365 administration, AWS/Azure cloud management, ITSM (ServiceDesk), backup solution management, VoIP/Teams Phone systems, server patching and security, change management, scripting/automation, incident and problem management.
Preferred skills
Microsoft 365 administration certification, ITIL or other ITSM certifications, CompTIA Network+ or Security+, AWS Associate certification.
Technologies
ManageEngine ServiceDesk, Microsoft 365, Active Directory, Microsoft Entra ID, AWS, Azure, SharePoint Online, VoIP, Teams Phone, DocuSign, Adobe.
Responsibilities
Administer backend configuration of ManageEngine ServiceDesk; own backup solution and validate recoverability; plan and execute file-data migrations to SharePoint Online and AWS; provide server support including patching, onboarding, and security; administer Microsoft 365, Active Directory, and Microsoft Entra ID services; maintain VoIP and Teams Phone systems; lead IT change-management process; monitor system availability and serve as escalation point; lead incident and problem-management activities; maintain technical documentation and SOPs; use scripting and automation to improve operations; provide advanced support for audio-visual and meeting-room systems; manage operational relationships with service providers and vendors.
Seniority
Senior, hands-on IC