Senior Business Intelligence Analyst
Core
Turn customer and business data into meaningful insights to support decision-making, improve operations, and strengthen customer engagement.
Role type
Senior Business Intelligence Analyst
Builds
Reports, dashboards, analytics, CRM solutions, and business application improvements
Domain
Health Information Exchange (HIE)
Deliverable
dashboards & analysis
Required skills
SQL, Tableau, Advanced Microsoft Excel, Data Analytics, Reporting, CRM Administration, Critical Thinking
Preferred skills
Business Intelligence, Data Management, Process Improvement
Responsibilities
Build reports and dashboards to identify trends and provide insights; Configure and improve Salesforce/CRM reporting and workflows; Work with internal teams to translate business needs into data solutions; Identify and resolve data and reporting issues; Identify opportunities to improve reporting, automation, and user experience; Organize and present information using complex datasets and Excel.
