L3 Server Infrastructure Lead (Windows Server, VMware & Intune/SCCM)
Core
L3 technical leadership and operational ownership for Windows Server, VMware virtualization, and Endpoint Management environments to ensure infrastructure stability, security compliance, and lifecycle management.
Role type
Senior IC Server Infrastructure Lead (Windows/VMware/Endpoint)
Builds
Stable, secure, and automated enterprise infrastructure supporting global operations
Domain
Enterprise IT Infrastructure (Windows Server, Virtualization, Endpoint Management)
Required skills
Windows Server administration, VMware ESXi/vCenter management, SCCM/Intune/Autopilot, Active Directory, Group Policy, PowerShell/Python scripting, Incident/Problem/Change Management, L1/L2 team mentoring, global 24x7x365 support coordination
Preferred skills
Microsoft certifications (AZ-800/AZ-801/MD-102), VMware VCP, ServiceNow/ITSM, Microsoft Defender/BitLocker, VMware capacity management, L3 troubleshooting
Technologies
Windows Server 2016/2019/2022, VMware ESXi/vCenter, SCCM/MECM, Microsoft Intune, Autopilot, PowerShell, Python, ServiceNow, Microsoft Defender, BitLocker
Responsibilities
Provide L3 support for Windows Server incidents, alerts, and escalations; Administer and troubleshoot Windows Server environments; Manage monthly patching and emergency patching for critical CVEs; Provide L3 support for VMware ESXi and vCenter environments; Manage software deployment, OS imaging, and endpoint patching via SCCM/Intune; Lead and technically mentor L1/L2 teams across global regions; Drive Incident, Problem, Change, and Request Management; Ensure effective APAC–EMEA–NLAM follow-the-sun handovers
Seniority
Senior, hands-on IC with leadership responsibilities
