Manager, Forward Deployed Engineering
Core
Founding leader for Forward Deployed Engineering (FDE) team embedding with strategic enterprise customers to ship production AI applications.
Role type
Senior Manager, Forward Deployed Engineering (Player-Coach)
Builds
Production AI applications for enterprise customers; repeatable playbooks, starter repositories, and integration templates.
Domain
Enterprise AI / Large Language Models (LLMs) / Customer Success
Deliverable
production ML models
Required skills
Software engineering, solutions architecture, people management (hiring/developing/retaining), building organizations from 0-1, enterprise customer engagement, technical leadership, cross-functional partnership.
Preferred skills
Experience in services/post-sales/FDE organizations, executive presence, translating technical complexity for diverse audiences.
Technologies
AI systems, LLMs, production code, integration templates.
Responsibilities
Hire and develop a high-performing team of FDEs; oversee customer engagements and resource allocation; review technical architectures and code; lead technical discovery sessions and debug complex issues; build repeatable playbooks and knowledge bases; partner with Product and Engineering to influence product direction; travel to customer sites 25-50% of the time.
Seniority
Senior, hands-on IC with leadership responsibilities
