Technical Services Lead
Core
Ensures technical and quality standards for HVAC/R services by reviewing field work, providing technical guidance, and developing accurate quotations.
Role type
Senior IC HVAC/R Technical Services Lead
Builds
Accurate service quotations and quality-controlled documentation for commercial/industrial HVAC/R clients
Domain
Commercial and industrial HVAC/R and mechanical services
Required skills
HVAC/R system diagnosis, combustion equipment troubleshooting, service ticket review, quotation estimation, field service management software, Ontario building codes, workflow management
Preferred skills
Industrial HVAC/R experience, mentoring field technicians, complex technical support
Technologies
BuildOps
Responsibilities
Review service tickets for accuracy and compliance, clarify technical details with field technicians, report and resolve quality issues, develop quotations based on technician findings, extract follow-up work from service calls, maintain organized documentation and product information
Seniority
Senior, hands-on IC