Collections Specialist II (Intermodal Transportation)
Core
Manage customer account assignments, resolve billing issues, and process conflicts for intermodal transportation clients.
Role type
Collections Specialist II (Intermodal Transportation)
Builds
Account balance spreadsheets and productivity reports for customer aging
Domain
Logistics / Intermodal Transportation
Deliverable
dashboards & analysis
Required skills
Business to Business collections experience, data query execution, financial system updates, stakeholder liaison
Preferred skills
Google Workspace proficiency, intermodal or transportation industry experience
Responsibilities
Run daily queries to analyze customer aging reports, create account balance spreadsheets, liaise with customers and internal departments to resolve billing issues, discuss invoice discrepancies to form corrective action plans, document daily work in financial systems
Seniority
Individual Contributor, 1+ years experience