Underground Utility Protection Coordinator
Core
Coordinate underground utility locating activities, process 811 locate tickets, and ensure compliance with state one-call laws to prevent infrastructure damage.
Role type
Underground Utility Protection Coordinator
Builds
Fiber optic network infrastructure
Domain
Telecommunications / Fiber Construction
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
811/One-Call processes, utility locating practices, vendor management, stakeholder communication, data tracking, reporting, conflict resolution, root-cause analysis
Preferred skills
GIS mapping systems, utility locate software, fiber construction technologies, auditing business processes, state utility damage prevention regulations
Technologies
MS Office (Word, PowerPoint, SharePoint, Outlook, Excel), GIS databases, ticket tracking systems
Responsibilities
Receive and process incoming 811 locate tickets, coordinate with internal field teams and third-party vendors, prioritize emergency requests, maintain accurate records, monitor compliance metrics, communicate with construction crews and municipalities, investigate damage incidents, generate performance reports, escalate unresolved conflicts
Seniority
Individual Contributor, 2+ years preferred
