Field Service Technician (Appliance Repair) - Portland, ME
Core
Diagnose and repair major home appliances, TVs, and A/C units for customers in the Portland, ME metro area.
Role type
Field Service Technician (Appliance Repair)
Builds
Repairs and maintains LG home appliances and electronics
Domain
Home Appliances / Consumer Electronics
Deliverable
physical/clinical work
Required skills
Appliance repair, sealed system repair, cooking appliance repair, cleaning product repair, troubleshooting, diagnostic testing, EPA certification, documentation, data entry, pre-screening service calls
Preferred skills
Refrigeration experience
Technologies
Diagnostic test equipment, PPE, company tools
Responsibilities
Travel offsite to customer locations for maintenance and repair, diagnose problems and assess extent of damage, document findings and make repair/replacement decisions, process paperwork and perform data entry, pre-screen next-day service calls, meet company metrics for customer satisfaction and fix rates
Seniority
Entry-level to Junior, hands-on IC
