Head of Product
Core
Define and drive the end-to-end patient-facing product portfolio (Patient Experience, Payment, Scheduling) to power growth for 65,000 practitioners.
Role type
Senior IC Head of Product (Patient Experience)
Builds
Patient-facing product features for practice management, electronic health records, and patient engagement.
Domain
HealthTech / Consumer B2C Software
Deliverable
product features
Required skills
Product strategy & roadmap prioritization, Journey mapping & workflow orchestration, AI-assisted development tools fluency, Engineering concepts & architecture, Empowered product team principles (Marty Cagan), Data Science/Analytics fluency, P&L management & cost-to-revenue optimization
Preferred skills
Retail/B2C background, Past engineering background, Voice-AI call center experience
Technologies
AWS, LLM models, AI-assisted development tools (Claude, Cursor, Devin)
Responsibilities
Own the idea-to-ship lifecycle for patient experience portfolios, Lead PM and UX teams directly, Drive KPI-driven feature selection using data, Hire and coach a small senior TPM/UX team, Partner with Engineering leadership on strategy alignment, Build and defend outcomes-based roadmaps
Seniority
Senior, hands-on IC