Assistant Manager | Hornsby
Core
Supporting day-to-day operations, leading a team, and ensuring excellent customer service at a hardware and building supplies site.
Role type
Assistant Manager (Retail/Hardware)
Builds
Customer service experiences, sales outcomes, and operational efficiency for a hardware store.
Domain
Retail / Hardware and Building Supplies
Deliverable
product features
Required skills
Team leadership, customer service, stock management, sales order processing, rostering, workplace health and safety compliance, cash handling.
Preferred skills
Trade or building supplies industry knowledge.
Responsibilities
Leading and supporting the team to deliver excellent customer service and achieve sales targets; Managing stock levels, ordering, receipting and stocktakes; Coordinating picking, packing, loading and distribution; Processing quotes, sales orders, returns and payments accurately; Supporting rostering, site operations and team workload planning; Maintaining site presentation, housekeeping and workplace health and safety; Assisting with opening and closing, cash handling and banking as required; Supporting the Site Manager and overseeing daily operations in their absence.
Seniority
Mid-level, hands-on IC