Administration Clerk / Outbound Receptionist
Core
Connect with customers about servicing needs, identify upsell opportunities, and provide administrative support to the dealership team.
Role type
Front-line administration and customer service representative
Builds
Customer service interactions and administrative support for a premium car dealership
Domain
Automotive retail / Customer service
Deliverable
client delivery
Required skills
outbound calling, call handling, customer assistance, general administration, Microsoft Office, telephone systems, Dealer Management Systems
Responsibilities
Make outbound calls to customers regarding servicing needs, answer and direct incoming calls, welcome and assist customers, maintain professional reception area, follow WHS policies