Technical Analyst
Core
Provide specialist advice on application functionality and drive process improvements within a complex ICT environment.
Role type
Technical Analyst (ICT Infrastructure & Systems)
Builds
Implementation plans for change requests and effective solutions for clients and vendors
Domain
IT Infrastructure, Security, Networks, Database Administration
Required skills
Linux and Windows administration, IT Infrastructure management, Security management, Network administration, Database administration, Systems analysis, Risk assessment, Complex issue resolution, Support documentation
Preferred skills
ITIL qualification, SFIA level 5 competency, Government experience
Technologies
Linux, Windows
Responsibilities
Diagnose and resolve technical issues, develop implementation plans for change requests, provide high-level support to ensure system integrity and performance, work closely with clients and vendors to deliver effective solutions, assess/evaluate risks and investigate complex issues
Seniority
Mid-level, specialist IC