GSOC Response & Policy Program Specialist
Core
Define and execute global security incident response plans, policies, and playbooks for Anthropic's Global Security Operations Center (GSOC) to handle incidents affecting people, facilities, and operations.
Role type
Senior GSOC Response & Policy Program Specialist
Builds
Global incident response protocols, operator and business-facing playbooks, on-call rotations, and crisis management standards.
Domain
AI Safety & Security Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
GSOC/security operations/emergency management experience, policy authoring, incident command, ISO 22320/ICS/NIMS knowledge, severity tiering frameworks, cross-functional stakeholder management, training delivery, after-action review facilitation
Preferred skills
Security operations center stand-up experience, mass notification platform familiarity, travel risk management expertise, CEM/CBCP/PSP/FEMA ICS certifications, AI sector risk knowledge
Technologies
ISO 22320:2018, ICS, NIMS
Responsibilities
Author GSOC plans, severity matrices, and communication templates; design global response protocols and playbooks; establish scalable on-call rotations; partner with Legal/HR/Comms on notification thresholds; conduct training and rollout; assist in incident response and coordinate handoffs to Incident Commanders; run tabletop exercises and after-action reviews; measure policy adherence and report findings
Seniority
Senior, hands-on IC with strategic policy ownership