AI Ops Engineer
Core
Lead enterprise AI tool adoption, technical support, and platform optimization for a suite of AI platforms including Claude, Microsoft Copilot, OpenAI, Figma, and Cursor.
Role type
Senior AI Operations Engineer (Platform & Agent Development)
Builds
AI agents, apps, integrations, and reusable agent templates/prompt libraries
Domain
Enterprise AI operations, LLMs, and cloud infrastructure
Deliverable
production ML models | product features | dashboards & analysis
Required skills
API integration (REST/GraphQL), license management, incident response, change management, Python/JavaScript/SQL, cloud platform basics (AWS/Azure/GCP), Microsoft 365 administration, data analysis/visualization, Git
Preferred skills
AI governance, MLOps, conversational AI app development, ITIL/AWS/Azure certifications, regulated industry experience
Technologies
Claude, Microsoft Copilot, OpenAI, Figma, Cursor, SharePoint, Postman, AWS, Azure, GCP, Excel, SQL, Tableau, Power BI
Responsibilities
Provide Tier-2/3 support for AI platforms; troubleshoot API integrations and authentication; build and maintain runbooks and diagnostic guides; monitor platform health; manage license allocation and cost optimization; design and build AI agents and integrations; own incident response and root-cause documentation; shape AI governance policy; build training materials and enablement resources
Seniority
Senior, hands-on IC
