Manager / Sr. Manager, Technical Operations
Core
Hands-on leader owning Technical Operations (IT, security, DevOps, infrastructure) for a HIPAA/CMS-regulated Medicare platform, ensuring reliability, compliance, and secure scaling of AWS-native services.
Role type
Senior Manager, Technical Operations
Builds
AWS-native platform (Lambda, Step Functions, Kinesis, Connect, Bedrock), CI/CD pipelines, observability stack, and security compliance programs.
Domain
Healthcare technology (Medicare distribution), regulated infrastructure
Deliverable
production ML models | infrastructure | dashboards & analysis
Required skills
AWS (IAM, networking, serverless, containers), Infrastructure-as-Code (SAM, CloudFormation, Terraform), CI/CD, Security compliance (SOC 2, HIPAA, ISO 27001), Incident response, Team leadership
Preferred skills
AI/agentic tooling for operations, Experience in healthcare/fintech/insurance, Vendor management
Technologies
AWS, Lambda, Step Functions, Kinesis, Connect, Bedrock, Terraform, SAM, CloudFormation, Okta, SpringHealth, OneMedical
Responsibilities
Apply AI/agentic tooling to DevOps and InfoSec; Own AWS-native infrastructure reliability and cost-efficiency; Lead SOC 2/HIPAA compliance and security posture; Manage corporate IT operations and vendor management; Build and lead a small technical operations team.
Seniority
Senior Manager, hands-on IC with leadership responsibilities