Senior Communications Manager
Core
Drive earned media strategy, build journalist relationships, and craft communications to elevate Cresta's brand as a leader in AI-driven customer experience.
Role type
Senior individual contributor communications manager (PR & media relations)
Builds
Brand reputation, media coverage, and thought leadership for a unified AI platform
Domain
Enterprise AI / Customer Experience (CX) technology
Deliverable
product features (brand visibility & media coverage)
Required skills
earned media strategy, journalist relationship management, press release drafting, executive media prep, thought leadership development, cross-functional partnership, project management
Preferred skills
challenger-to-category-leader narrative building, CX AI domain expertise
Technologies
N/A
Responsibilities
Build and deepen relationships with top-tier business and tech journalists, editors, and podcasters; Drive earned media strategy for major announcements; Prepare executives and subject matter experts for media and speaking engagements; Draft communications materials including press releases, presentations, blog posts, and social copy; Identify and secure meaningful industry awards and speaking opportunities
Seniority
Senior, hands-on IC
