CareerPlan

Lead Analyst - Data Operations

Nairobi, KenyaFull-time2026-10-16 → 2026-10-24
Based in Kenya

Core

Operational engine for the Data Desk, managing request flow, automating repeatable tasks, and ensuring data quality through code reviews.

Role type

Lead Analyst - Data Operations (Technical Authority & People Manager)

Builds

Self-service dashboards and automated data pipelines

Domain

Data Operations / Analytics Engineering

Required skills

SQL, LookML, BI layer logic, AWS, Triage & Routing, SLA monitoring, Code Review, Team Leadership, Onboarding

Preferred skills

Experience in high-social-impact industry, Multicultural experience

Technologies

SQL, LookML, Looker, Tableau, Power BI, Metabase, AWS

Responsibilities

Own incoming request queue and triage L1/L2 tickets; Monitor SLA performance and surface blockers; Systematically identify and automate repeat requests; Perform 100% code reviews for entry-level analysts; Run daily stand-ups and conduct 1-on-1s; Onboard new analysts into processes and standards.