Field Service Technical Specialist (Remote Contractor)
Core
Deliver technical support, quality assurance, and field validation for vehicle telematics installations and new product development.
Role type
Field Service Technical Specialist (IC)
Builds
Telematics hardware/software integrations, installation guides, and installer certification programs.
Domain
Automotive telematics, IoT, and connected vehicle data.
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
OBD and CAN communications, SAE vehicle standards, serial data interfaces, hardware/software integration, database systems, automotive electronics, testing equipment operation, cellular/GPS/network communications, technical documentation creation.
Preferred skills
Electronics engineering background, industrial management knowledge, 3rd party contractor relationship management, international travel adaptability.
Technologies
Google Suite (Sheets, Docs, Slides), OBD, CAN, GPS, Cellular networks.
Responsibilities
Conduct site visits for telemetry projects and pilot programs; perform installation audits and quality evaluations; create and maintain installer certification programs; develop technical documentation and installation guides; provide design input and field testing for new products; perform live installations for demonstrations and training; source and qualify new installation partners.
Seniority
Mid-level, hands-on IC
