Senior Quality Manager
Core
Build and own quality systems across the entire supply chain for a nicotine-free functional pouch brand, ensuring compliance and product safety from raw materials to end consumer.
Role type
Senior Quality Manager (Supply Chain & Compliance)
Builds
External audit program, consumer complaint management system, supplier qualification standards
Domain
Consumer health products / Dietary supplements / Functional pouches
Required skills
Risk-based auditing, GMP compliance, CAPA management, Root-cause analysis, Supplier qualification, Regulatory compliance (21 CFR Part 111), Complaint management, Change control, Specification setting
Preferred skills
Leadership experience, Experience with oral/buccal delivery formats, Quality certifications (CQA, CQM, ASQ)
Technologies
GMP, CAPA, 21 CFR Part 111, SOPs, Batch records
Responsibilities
Develop and execute risk-based audit schedules for co-manufacturers; Build and manage end-to-end consumer complaint management systems; Define and administer supplier qualification programs; Maintain and improve quality management systems (SOPs, specifications, deviation control); Lead root-cause investigations and drive CAPA to resolution
Seniority
Senior, hands-on IC with management capacity