Customer Engineering - Lead Customer Engineer
Core
Lead multi-disciplinary engineering projects from concept to execution for major enterprise automotive customers, serving as the primary point of contact for autonomy initiatives.
Role type
Senior Lead Customer Engineer (IC with leadership scope)
Builds
End-to-end account strategy and delivery of simulation, validation, and autonomy workstreams for automotive OEMs
Domain
Automotive / Physical AI / Autonomy
Deliverable
client delivery
Required skills
Executive-level communication, cross-functional coordination, incident response, program management, ambiguity navigation, technical software grounding, stakeholder management
Preferred skills
Domain expertise in sensors/ADAS/automotive, formal team leadership, JIRA proficiency, managing 15+ engineers
Technologies
JIRA
Responsibilities
Execute end-to-end account strategy for major enterprise customers; Serve as main customer-facing point of contact managing executive relationships; Lead large multi-workstream programs coordinating simulation, validation, and autonomy; Drive cross-functional coordination across engineering, product, and sales; Prioritize and delegate across competing workstreams; Navigate ambiguity and complex customer situations including incident response; Communicate program status and risks to senior stakeholders; Continuously engage customers to understand pain points and adjust resource needs
Seniority
Senior, hands-on IC with leadership responsibilities