Data Center Operations Technician - Memphis
Core
Maintain health of server and network infrastructure for data centers and global points of presence, focusing on minimizing mean time to detect (MTTD) and mean time to repair (MTTR).
Role type
Data Center Operations Technician
Builds
Server and network infrastructure for data centers and global points of presence
Domain
Data Center Operations / Infrastructure
Deliverable
infrastructure
Required skills
server hardware troubleshooting, network infrastructure repair, inventory management, structured cabling (fiber/copper), power supply installation, rack and stack operations, Linux shell navigation, hardware staging and cabling
Preferred skills
Linux scripting, data center infrastructure project leadership, Oracle experience, power and cooling concepts
Technologies
Jira, Linux, Oracle
Responsibilities
Troubleshoot and monitor servers and network in data centers; rack and stack data center network equipment; maintain warehouse inventory and asset management; label and troubleshoot fiber/optic cables; install racks, servers, and switches; manage and resolve data center operations tickets; create and maintain documentation of tasks and SOPs; handle receipt and decommissioning of data center hardware; manage spare parts inventory; define, design, and implement network layouts and solutions.
Seniority
Mid-level, hands-on IC
