Senior Software Engineer( Senior FDE) - Customer Engineering
Core
Senior Software Engineer acting as a technical authority for enterprise customers to architect, troubleshoot, and optimize CI/CD and DevOps pipelines using the Harness platform.
Role type
Senior IC Customer Engineering (DevOps/Platform)
Builds
Scalable, secure, and high-performance CI/CD platforms for enterprise customers across multi-cloud and hybrid ecosystems.
Domain
SaaS / Software Delivery Lifecycle / DevOps
Required skills
Go, Python, Java, Shell, CI/CD platforms, Docker, Kubernetes, Terraform, Ansible, AWS, GCP, Azure
Preferred skills
Harness platform modules, Android/iOS development, Prometheus, Grafana, Splunk, Datadog
Responsibilities
Act as the primary technical point of contact for customers; Diagnose and resolve complex technical issues in customer environments; Lead end-to-end architecture and implementation of Harness solutions; Drive large-scale migrations and standardization of pipelines; Translate customer pain points into best-practice solutions; Collaborate with Product Management and Engineering to shape the roadmap; Develop and deliver advanced technical workshops.
Seniority
Senior, hands-on IC