Account Management AI Intern
Core
Support Account Managers in day-to-day client and broker relationship management, utilizing AI tools to accelerate research, drafting, and refining professional communications.
Role type
Account Management Intern
Builds
Professional client-facing documents, presentations, slide decks, letters, summaries, and renewal materials
Domain
Healthcare administration / Third-party administration (TPA)
Deliverable
product features
Required skills
Strong written and verbal communication, document and presentation creation, Microsoft Office Suite (Word, PowerPoint, Excel), AI tool usage for research and drafting, organization and prioritization
Preferred skills
Experience in healthcare, benefits, insurance, or TPA environments, prior account management or client services support
Technologies
ChatGPT, Claude, Copilot, Microsoft Office Suite
Responsibilities
Support Account Managers in day-to-day client and broker relationship management, Utilize AI tools to accelerate research and create efficient processes, Use AI to research client needs and industry trends, Incorporate AI tools into drafting and refining client communications, Prepare and assemble client-facing documents including presentations and slide decks, Draft professional correspondence and communications, Assist in organizing and preparing for client and broker meetings, Maintain accurate client records and track open items
Seniority
Intern