(1614) Journey Consultant
Core
Configure, build, and maintain customer segments, personalization rules, and customer journeys using Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) to translate business requirements into data-driven customer experiences.
Role type
Senior IC Marketing Data & Journey Consultant
Builds
Customer engagement journeys, audience segments, and personalized content
Domain
Marketing Technology / Customer Data Platforms (CDP)
Required skills
Adobe Experience Platform (AEP), Adobe Real-Time CDP, Adobe Journey Optimizer (AJO), SQL, audience segmentation, personalization rules, data troubleshooting, journey orchestration
Preferred skills
Snowflake, legacy platform migration (Unica, Salesforce Marketing Cloud, Braze), Workfront, knowledge transfer
Technologies
Adobe Experience Platform, Adobe Real-Time CDP, Adobe Journey Optimizer, SQL, Snowflake
Responsibilities
Configure and maintain customer segments and audiences; Develop audience qualification logic; Build and maintain personalization rules and dynamic content; Support configuration and troubleshooting of customer journeys; Investigate and troubleshoot data flows and event processing; Use SQL to analyze datasets and validate segmentation; Collaborate with data operations to resolve data quality issues; Support live customer journey execution; Document configurations and troubleshooting steps.
Seniority
Mid-Senior, hands-on IC
