IT Enterprise Applications Administrator, Atlassian Admin
Core
Own the health, security, and day-to-day operation of Jira, Jira Service Management, and Confluence environments across commercial and FedRAMP-authorized tenants.
Role type
Senior IC IT Enterprise Applications Administrator (Atlassian)
Builds
Automated workflows, service desk processes, and documentation systems for engineering, IT, and compliance teams.
Domain
Defense technology / IT Operations / Atlassian Platform Administration
Required skills
Jira and Confluence administration, Jira Service Management configuration, automation rule design, workflow and permission scheme design, user lifecycle management, SSO and automated provisioning, JQL, CMMC/NIST/DFARS compliance, stakeholder process mapping, change management.
Preferred skills
Atlassian certification, Security+ or CISSP, CMMC/NIST 800-171 assessment support, scripting (Python/PowerShell/ScriptRunner), ITIL/ITSM practices, instance migration.
Technologies
Jira, Jira Service Management, Confluence, Atlassian Marketplace, Entra ID, Okta, REST APIs, Python, PowerShell, ScriptRunner
Responsibilities
Administer and maintain Jira, JSM, and Confluence in commercial and FedRAMP tenants; manage JSM projects, queues, SLAs, and approval flows; design and build automation rules to eliminate manual work; maintain boundaries between tenants for CUI and export-controlled data; manage user access, onboarding, offboarding, and periodic access reviews; support security and compliance requirements (CMMC, NIST SP 800-171, DFARS); evaluate and configure Atlassian Marketplace apps; translate stakeholder requirements into templates, workflows, and reports; govern Confluence content structure and retention; execute change control, upgrades, and migrations; serve as escalation point for Atlassian support; create administrator documentation and runbooks.
Seniority
Senior, hands-on IC
