Senior Delivery Manager
Core
Driving complex healthcare technology implementations from early discovery through go-live and stabilization for clients.
Role type
Senior Delivery Manager (Healthcare Technology)
Builds
Healthcare PaaS applications (mobile, desktop, text messaging, IVR) for public health agencies and research institutions
Domain
Healthcare Technology / Public Health
Required skills
Delivery management, complex software implementation leadership, cross-functional team coordination, scope-to-delivery planning, backlog readiness management, launch readiness, risk and dependency management
Preferred skills
Healthcare or public sector experience, SaaS environment experience, stakeholder management
Technologies
PaaS platforms, mobile/desktop applications, text messaging systems, interactive voice response (IVR)
Responsibilities
Serve as day-to-day delivery owner for assigned client accounts; Lead discovery sessions and translate client inputs into validated requirements; Create and maintain sequenced delivery plans and milestone views; Establish governance including RAID logs and escalation paths; Coordinate UAT, launch, and post-launch hypercare support; Standardize delivery practices and playbooks.