Supervisor, Child Safety Operations
Core
Lead the Austin-based Child Safety analyst team to identify, investigate, and remove child sexual exploitation (CSE) and child sexual abuse material (CSAM) across X and Grok products, including AI-generated content, while ensuring legally required reports to NCMEC.
Role type
Senior IC Child Safety Supervisor (Team Lead)
Builds
X and Grok platform safety enforcement
Domain
Social media / Generative AI / Child Safety
Deliverable
production ML models
Required skills
Child Safety operations, CSAM/CSE investigation, NCMEC reporting, Crisis management, Data analysis (SQL/Python/LLMs), Team leadership, Policy enforcement, Automation strategy
Preferred skills
Managing Child Safety at social media/AI company, Red-teaming LLMs, Human oversight of agentic AI, Collaboration with law enforcement
Technologies
SQL, Python, LLMs, Grok, X
Responsibilities
Lead the Austin-based Child Safety team across shifts; Act as escalation layer for complex/high-profile cases; Own NCMEC reporting decisions; Coordinate with Legal and law enforcement; Run response to viral incidents and emerging abuse trends; Take automation-first approach to calibrate classifiers; Lead operational model evaluations and audits; Use querying languages to analyze data and drive improvements; Own dashboards and KPIs; Provide coaching and mentorship; Build team into subject matter experts; Own team performance end-to-end; Partner with internal stakeholders.
Seniority
Senior, hands-on IC with team leadership
