Supply Chain Systems Support Analyst
Core
Respond to and resolve supply chain system incidents for ERP, procurement, and logistics platforms, bridging operations and digital systems to ensure efficiency.
Role type
Senior IC supply chain systems support analyst
Builds
Digital supply chain platforms for sourcing, inventory, fulfillment, and supplier management
Domain
Defense technology / Supply chain operations
Required skills
ERP/MRP administration, root cause analysis, cross-functional problem solving, system troubleshooting, process optimization, stakeholder management, change management, technical documentation, data pattern analysis
Preferred skills
WMS experience, API/middleware familiarity, ERP implementation support, hardware manufacturing background
Technologies
SAP, Oracle, NetSuite, Coupa, ERP, MRP, WMS, PLM
Responsibilities
Triage and resolve software issues impacting supply chain efficiency, conduct root cause analysis on system-process disconnects, escalate complex issues to engineering, develop workarounds for system limitations, support system implementations and migrations, propose workflow improvements
Seniority
Mid-level, hands-on IC
