Order Management Coordinator
Core
Coordinate the end-to-end administration and execution of customer orders from receipt through fulfillment for high-performance unmanned systems.
Role type
Order Management Coordinator
Builds
Sales order records, purchase order reviews, delivery tracking, and customer order communications
Domain
Defense technology / Unmanned systems / Manufacturing
Required skills
Order entry and maintenance, Purchase order review, Contract administration, Cross-functional coordination, Order tracking, Customer communication, Microsoft Excel
Preferred skills
NetSuite, Aerospace/defense experience, Government contracting (FAR/DFARS), Startup environment
Technologies
NetSuite, Microsoft Excel, Microsoft Office
Responsibilities
Own the entry, maintenance, and administration of customer sales orders within NetSuite; Review incoming customer purchase orders and supporting documentation for completeness; Coordinate the internal PO and contract review process; Verify incoming contractual requirements against FAR/DFARS compliance matrices; Process and track customer order changes and modifications; Monitor open orders, delivery commitments, and outstanding dependencies; Provide routine order status and delivery updates to customers; Identify order discrepancies and drive resolution with internal stakeholders.
Seniority
Mid-level, hands-on coordinator