CareerPlan

Head of Content Operations

Boston-HybridFull-time$110k2026-10-05 → 2026-11-11
Hybrid

Core

Lead strategy and execution to turn editing and design processes into repeatable, AI-accelerated workflows for cybersecurity content production.

Role type

Senior manager of content operations (design and editorial)

Builds

Cybersecurity reports, presentations, benchmarks, and briefs

Domain

Cybersecurity intelligence

Deliverable

production ML models

Required skills

AI workflow automation, editorial standards, design standards, team leadership (designers and editors), change management, process innovation, SLA definition, metrics tracking

Preferred skills

AI tool development, agentic design tools, capacity utilization tooling

Technologies

AI automation tools, agentic design tools

Responsibilities

Define and maintain design and editorial standards; Innovate workflows using AI and automation; Lead change management for new standards; Oversee a team of designers and editors; Set priorities and performance standards

Seniority

Senior, hands-on IC